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Have a question about our designer dresses? Need styling advice? We’re here to assist you with every detail of your Eliza J experience.
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1847 Peachtree Road NE
Suite 320
Atlanta, GA 30309
United States
Response Time
We respond to all inquiries within 24 hours during business days.
Monday–Friday
9:00 AM – 6:00 PM EST
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Browse our complete collection of designer dresses, gowns, and accessories.
Frequently Asked Questions
How do I determine my correct dress size?
We recommend consulting our detailed size chart and measuring yourself according to our guidelines. Eliza J dresses typically run true to size, but we offer both petite and plus size collections with specialized fits. If you’re between sizes, we suggest sizing up for a more comfortable fit, especially in structured or fitted styles.
What is your return and exchange policy?
We want you to love your Eliza J dress. Returns and exchanges are handled through our retail partners where you made your purchase. Please refer to the specific return policy of the retailer (such as Nordstrom, Bloomingdale’s, or Amazon) for complete details on timeframes and conditions.
Do you offer alterations or custom sizing?
While we don’t offer in-house alterations, our dresses are designed to work beautifully with professional tailoring. We recommend taking your Eliza J dress to a trusted local tailor for any adjustments needed to achieve the perfect fit. Many of our customers find that minor alterations create a truly custom look.
How should I care for my Eliza J dress?
Care instructions vary by fabric and embellishment. Most Eliza J dresses should be dry cleaned to preserve their quality and detailing. Always check the care label inside your dress for specific instructions. For sequined, beaded, or delicate lace pieces, we strongly recommend professional dry cleaning and proper storage in a breathable garment bag.
Where can I purchase Eliza J dresses?
Eliza J dresses are available at premium retailers including Nordstrom, Nordstrom Rack, Bloomingdale’s, Macy’s, and online through Amazon. Each retailer offers a curated selection of our collection. For the widest selection and newest arrivals, we recommend checking multiple retailers or browsing our complete collection online.
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